Enterprise Content Management
Unstructured digital information – such as email, documents, images and video – now accounts for up to 90 per cent of the information held within any organisation.*
For companies who rely on large numbers of information workers, this can create a significant headache; so efficient and cost-effective information management is crucial.
There is a way forward – with our joined up approach to enterprise content management.
How Logica can help you
Our suite of Enterprise Content Management (ECM) services comprises strategies and tools to manage your information in a way that will increase your productivity, reduce your costs and enable you to leverage the potential value of true collaborative working.
Our integrated approach will liberate business processes and increase the throughput and productivity of knowledge workers. Well executed ECM offers many intrinsic benefits:
- Provides a framework for consistent information storage, access and retrieval across the enterprise
- Supports processes that enable information convergence
- Automates many repetitive information creation, sharing and search activities
- Facilitates more innovative and creative ways of working that stimulate enhanced collaboration between internal teams and external associates, suppliers and customers
- Ensures legal compliance, through support of definition and implementation of policies to ensure compliance with data and information regulations, business decision auditing and discovery.
- Enhances the user experience by optimising interaction.
Working with Logica opens the door to a wealth of expertise in the field of enterprise content management, exemplified by our 2,000-strong global team of ECM practitioners. By partnering with the world’s leading technological innovators we have developed one of the most comprehensive and mature ECM offerings available today.
With our vast experience in ECM (see box below); our business consultancy strengths; our strong relationships with key software vendors, our understanding of the importance of business change management and our focus on customer business outcomes, Logica is uniquely positioned to help you unlock real business advantage from your information assets.
- ECM Collaboration
Research has shown that working collaboratively stimulates innovation; essential for getting new products to market and creating sustained profitability. If your staff includes a high percentage of knowledge workers, or your business operates across geographically disparate locations, our collaboration solutions will unlock the power of shareable information and shared insight that can revolutionise workflow processes.
- ECM Enterprise Search
Whether you need to improve information accessibility or your business operates in a highly regulated market where information transparency and auditing is of paramount importance, our Enterprise Search solutions provide the answer. Search is a key component of an organisation’s information strategy, understanding how and where search will best meet the organisation’s needs ensures that it is properly aligned with the broader ECM outcomes of the organisation.
- ECM Workflow
Our ECM Workflow solution orchestrates people, processes and systems to deliver increased business process efficiencies. By automating information creation and management activities we deliver superior workflow productivity. Logica understands that workflow success requires more than just a technology solution and that the ability to understand, model and appropriately modify existing business processes as well as comprehensive, integrated change management are key to achieving successful take up and ongoing use of the solution.
Release your most precious asset – your people – to a more strategic focus.
We have specialist competencies to drive and ensure ECM success:
- Business case development
- Opportunity and business process consultancy
- Workflow auditing
- Information management policy development
- Process mapping and improvement
- Business Change management
- Back office systems to user application integration
- Behaviour change and application training programme.
Find out more about innovating your content management and how our approach could support you, contact us today
*Forrester Research