Shared services

Shared Services will enable public sector organisations to be more effective and efficient in their day to day operations, thus releasing funds and resources to improve their service delivery to citizens and business.  The transition to shared services poses significant transformational challenges to public sector organisations.

The first step to shared services is the identification of the business functions which have processes common to several organisations across the public sector.  Detailed examination of existing business processes to enable them to be made common is the next stage. A professionally managed programme to implement the changes to the processes is then possible. Finally decisions can be made as to the most effective mechanism for providing the shared services – in house, outsourced or split.

Engagement with Logica for the provision of shared services leads to the better delivery of public services.  Benefits include:

• professional management expertise and knowledge of the change mechanisms required
• the public sector organisation has the time and information needed to provide strategic support to the business
• resources can be released to provide better services at the front line
• a flexible Shared Service that is under your control from conception to delivery
• an established set of Shared Service Centres currently meeting the needs of a wide range of public and private sector clients 

We have a flexible commercial approach to service provision offering a range of models  all based on common support and transaction services.

To find out more about Logica's shared services, please contact us today.